The Senior Process and Compliance Analyst will Manage process & compliance activities to implement and maintain industry best compliance and security frameworks like ISO, CSA, SSAE18 SOC, NIST, FDA, NIS, TISAX etc. Focus is to drive consistency across QAD in maintaining compliance controls and in maintaining applicable regulatory compliance requirements in the areas of Information Security, Service Management, Risk Management, Business Continuity Management, Privacy Management, Quality Management System, etc.
Performs gap analysis for compliance standards upgrades and guides functional teams in implementing required controls, and in updating policy and procedures.
Conducts internal compliance audits and demonstrates controls during external compliance assessments.
Note: The role requires the person to work in between 11 am to 11 pm (any 9 hour shift)
Responsibilities:
Compliance Management:
- Manages and conducts internal process and security compliance audits
- Manages and participates in external compliance audits and presents evidence and controls
- Manages customer audit requests and coordinates with the global teams in gathering and presenting evidence
- Documents audit observations/findings and follows-up with the impacted parties for closure of the audit findings
- Performs gap analysis for certification upgrades and implements updates
- Keeps track of changes to regulatory requirements
Process/Policy Management:
- Ensures that process and policy documents meet the compliance control requirements
- Works with respective business teams to implement missing controls, and assist the teams to update policy/process documents
- Maintains compliance related registers like Risk, Continuous Improvements, etc.
- Delivers training as required to the global teams on various compliance frameworks
- Assists business functions in performing business impact analysis and in maintaining business continuity plans