Job Description

Leads, motivates, and develops the Nielsen Payroll team members in the BPO model.
● Experience in an outsourced/insourced payroll process model.
● Manages the operations of Nielsen Payroll for multiple affiliated companies and legal
entities, which include monthly India payroll processing, international cycles, incentives,
statutory deductions, and taxes consistent with local and regional wage and hour laws.
● Directs and oversees the execution of distinct payroll workflows for multiple worker
classifications, ensuring accurate processing for salaried professionals, hourly
tracking/overtime compliance, and specialized compensation/stipends for interns.
● Annual Bonus/Merit process coordination, Internal/External Audit participation.
● Establishes and maintains internal policies and processes to ensure the quality, timeliness
and accuracy of Payroll data collection, processing, accounting, reporting, distribution and
payments, including, but not limited to calendar and processing deadlines, timekeeping and
hours paid or accrued on periodic and incentive payrolls, payments to vendors, and related
auditing processes.
● Global payroll management, including hands on processing.
● Performs selected self-assessment and audit procedures of payrolls across all entities and
employee types to increase accuracy and decrease error risks.
● Manages the maintenance of payroll records to ensure highest level of confidentiality and
compliance with government regulations and company policies.
● Leads and manages the payroll processing team to ensure compliance with internal
controls, customer service levels and maximization of the use of system capabilities. On

occasion, will serve as back-up, as needed, providing training, coordinating schedules,
monitoring performance levels, providing feedback, coaching, counseling.
● Contributes,



manages and coordinates continuous process improvements to maintain the
quality, efficiency and overall effectiveness of the payroll functions.
● Manages Nielsen's development and maintenance activities including, but not limited to,
implementation of and/or execution of system setups, automation of manual processes,
preparation of project plans, system testing, upgrades and conversions.
● Researches, analyzes, and resolves complex payment issues; direct resolution of payroll
issues quickly and strives to satisfy customers and vendors on a timely basis.
● Oversees Indian statutory tax deposits (TDS), quarterly filings (Form 24Q), annual Form 16
generation, and global government reporting is a plus.
● Lead to Implement, maintains, and reviews technical aspects of payroll software/HRIS.
● Appetitude of hands on engagement at any level of processing.
● Ability to work under pressure and tight time deadlines.
● Work with a cross functional team, HR/IT/FI/AP on payroll related items.
● Coordinates with accounting to facilitate accurate recording of multi-entity payroll related
items, entity-specific payroll to GL reconciliations, actuarial tracking (gratuity/leave
encashment), and changes in payroll law.
● Performs other duties/projects, as assigned.
Supervisory Responsibilities:
● Manages and maintains vendor relations in the BPO model. Is responsible for the overall
direction, coordination, development and evaluation of these associates.
● Responsibilities include interviewing, hiring, and training associates; planning, assigning,
coordinating, and directing work; appraising performance; rewarding, coaching and
disciplining associates; addressing complaints and resolving problems.
● Responsibilities also include sponsoring, directing, coordinating, and supporting project and
process improvement teams, and participating in and/or supporting project teams sponsored
by other management team members.

📌 Senior Manager, Payroll (Mumbai)
🏢 The Nielsen
📍 Mumbai