Job Description

With over 85 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defence, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency.

Learn more at www.kennametal.com. Follow @Kennametal: Instagram, Facebook, Linked In and You Tube.

Key Responsibilities

SAP IBP Support:

- Provide L1/L2 support for SAP IBP modules: Demand Planning, Supply Planning, Inventory Optimization.
- Troubleshoot planning area issues, key figure inconsistencies, and data load errors.
- Manage planning calendars, application jobs, and alerts.
- Support end users with forecast planning activities, simulations, and scenarios.
- Maintain master data integrity and configuration settings in IBP.
- Collaborate with solutioning team for enhancements and system testing.

CI-DS (Cloud Integration For Data Services) Support

- Monitor and manage data integrations between SAP IBP and source/target systems (e.g., SAP S/4HANA, ECC, BW, third-party).
- Troubleshoot and resolve failed jobs, mappings, and data flow interruptions.
- Create and maintain CI-DS tasks, data stores, and query templates as needed.
- Coordinate with BASIS and middleware teams on performance and security issues.
- Support interface changes, system upgrades, and deployment activities.

Incident & Change Management

- Handle incidents,



service requests, and change tickets using tools like Service Now or Jira.
- Conduct root cause analysis and implement permanent fixes for recurring issues.
- Participate in regular system maintenance and deployment cycles (e.g., regression testing, transports, release management).

Documentation & Collaboration

- Maintain accurate support documentation, SOPs, and knowledge base articles.
- Train and assist business users on IBP functionality and integration processes.
- Work closely with global IT, data management, and supply chain planning teams.

Qualifications Required

- Bachelor's degree in information technology, Supply Chain, Engineering, or related field.
- 2-5 years of hands-on experience with SAP IBP support.
- Experience with SAP CPI-DS or HCI-DS (integration modeling and job scheduling).
- Understanding of supply chain planning processes and master data (product, location, customer, etc.).
- Ability to troubleshoot technical issues, perform data validation, and coordinate across teams.

Preferred

- SAP IBP or CPI-DS certification.

Key Skills

- SAP IBP configuration knowledge
- CPI-DS data flow management
- Problem-solving and analytical thinking
- Clear communication and user support
- Incident tracking and documentation

As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people. We are an Equal Chance employer.

📌 Analyst Application Delivery-India (Bengaluru)
🏢 Kennametal India
📍 Bengaluru