Customer Service Representative (Gurugram)

Customer Service Representative (Gurugram)

30 Jul
|
Policybazaar.com
|
Gurugram

30 Jul

Policybazaar.com

Gurugram

Job Description

Interested candidates please contact Dhriti- (phone hidden)

Position Overview

Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.

Key Metrics

- Employment Type: Full time, Permanent
- Compensation:INR 2.67 Lakhs to 4.00 Lakhs Per Annum + Unlimited Performance Incentives
- Eligibility: Intermediate (12th Pass) or Graduates; Freshers are welcome
- Work Location: Gurgaon (Sector 44)

Walk-In Interview Details

- Interview Timings: 11:00 AM to 03:00 PM
- Venue: Plot 116, Policybazaar, Sector 44, Gurgaon.
- Landmark: Nearest Metro Station is Millennium City Centre Gurugram (formerly HUDA City Centre).

Profile: Sales Consultant (Inside Sales)

- Product Promotion: Assist customers telephonically regarding a diverse range of insurance and financial products.
- Sales Execution: Understand customer requirements accurately to close sales cycles successfully.
- Target Management: Meet and exceed assigned monthly sales targets with efficiency.
- Internal Coordination: Respond promptly to all internal communications and maintain precise pipeline logs.

Customer Service Associate

- Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
- Issue Resolution:



Provide end-to-end support to resolve customer grievances and queries efficiently.
- Experience Management: Maintain high standards of customer satisfaction and positive brand perception.

Candidate Profile & Qualifications

- Minimum Education: Intermediate (10+2 passed) or equivalent qualification. Graduate degrees are preferred.
- Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
- Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
- Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
- Technical Skills: Basic computer proficiency and familiarity with standard office applications.
- Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.

Remuneration & Career Growth

- Performance-driven environment with an unlimited monthly incentive structure.
- Professional exposure to financial markets and diverse client demographics.
- Structured skill development initiatives and fast-track internal career progression.

Application Process

Interested candidates are invited to schedule an immediate interview slot for a quick response

Role: Insurance Agent / Advisor Industry Type: Insurance Department:BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: General Insurance EducationUG:Graduation Not Required

📌 Customer Service Representative (Gurugram)
🏢 Policybazaar.com
📍 Gurugram

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