Responsibilities

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A. Business Excellence Framework & Governance

- Design and deploy Business Excellence frameworks (aligned to ABEx / EFQM / Lean / Six Sigma principles) across the organization

- Establish enterprise-wide governance mechanisms for process standardization, audits, and compliance

- Partner with Quality, EHS, Projects, and Operations teams to ensure integrated excellence systems

B. Continuous Improvement & Transformation

- Lead structured improvement initiatives (Lean, Six Sigma, Kaizen) to enhance productivity, reduce waste, and improve cycle times

- Identify improvement opportunities through data analytics, audits, and performance benchmarking

- Drive transformation programs aligned with strategic business goals and operational priorities

C. Performance Management & KPI Governance

- Define and institutionalize KPI frameworks aligned with business goals (project delivery, cost, quality, safety, customer satisfaction)

- Track performance through dashboards and analytics; drive review mechanisms with leadership

- Enable data-driven decision-making and performance accountability across functions [Strategic...X, FY26-27 | Word]

D. Process Excellence & Standardization

- Map, standardize, and optimize critical business processes across lifecycle (design, procurement, construction, commissioning, operations)

- Ensure documentation, SOPs, and best practice repositories are maintained and continuously improved

- Drive digital enablement and automation for key processes

E. Audit, Compliance & Benchmarking

- Lead internal audits, maturity assessments, and readiness for external certifications/awards





- Benchmark processes and performance against global data center and infrastructure standards

- Drive corrective and preventive actions (CAPA) for systemic improvement

F. Stakeholder Management

- Collaborate with cross-functional leadership (Projects, Operations, Quality, Finance, HR)

- Act as a strategic partner to Head – Quality in driving enterprise-level initiatives

- Interface with external consultants, auditors, and excellence bodies

G. Capability Building & Culture

- Build Business Excellence capability across teams through training, workshops, and certifications

- Promote culture of accountability, innovation, and continuous improvement

- Develop internal assessors and champions for excellence programs.

Interfaces

Internal:

Head – Quality, Projects, Operations, Engineering, EHS, Finance, HR, Digital/IT

External:

Consultants (ABEx/EFQM), Auditors, Certification bodies, Industry forums

Key Dimensions / Success Metrics

- % improvement in key operational KPIs (cost, schedule, quality, productivity)

- Adoption and maturity of Business Excellence frameworks

- Reduction in process inefficiencies / rework / NCRs

- Audit scores, certification achievements, and benchmarking outcomes

- Digital adoption and process automation impact

- Capability building (certified Lean/Six Sigma professionals)

Qualifications

Education & Experience

- Bachelor’s in Engineering (preferred) with MBA / PGDM (optional)

- 8–12 years of experience in Business Excellence / Operational Excellence / Quality

- Solid exposure to infrastructure / EPC / data center / industrial projects preferred

Functional & Technical Skills

- Lean Six Sigma (Black Belt preferred)

- Business Excellence frameworks (EFQM / Baldrige / ABEx)

- Process mapping & optimization

- Data analytics and KPI dashboarding

- Quality systems, audits, and compliance

- Digital transformation and automation mindset

📌 Lead - BEx & QMS (Adalaj)
🏢 Recognized
📍 Adalaj