Job Description
Company Name: Nexivo Consulting (https://www.nexivo.co/)
Job Title: Customer Operations Executive
Experience: 1â2 Years
Qualification: B.Com / BBA / MBA
Location: Gachibowli, Hyderabad
Employment Type: Full time (Onsite)
Job Overview
We are looking for a proactive and detail-oriented Customer Operations Executive to support our customer operations team. The ideal candidate should have 1â2 years of experience in the IT industry, excellent communication skills, and a strong customer-first approach. This role involves managing operational activities such as invoicing, payment follow-ups, coordination with clients and internal teams, and maintaining accurate records to ensure smooth business operations.
Key Responsibilities
- Generate and share invoices with customers.
- Follow up with clients for payment confirmations and outstanding dues.
- Coordinate with internal teams to ensure seamless customer operations.
- Maintain customer records and update ERP/CRM systems (Zoho preferred).
- Track payments and prepare operational reports.
- Handle customer operational queries and ensure timely resolution.
- Assist in documentation and process coordination.
Interested candidates can send their updated resume to
[email protected] with the subject line: "Application for Customer Operations Executive."
Requirements
- B.Com, BBA, or MBA graduate.
- 1â2 years of experience in the IT industry in customer operations, finance support, billing, or a similar role.
- Excellent verbal and written communication skills.
- Strong coordination and organizational skills.
- Good knowledge of MS Excel and ERP/CRM tools (Zoho experience is an added advantage).
- Ability to manage multiple tasks while maintaining accuracy.
📌 Customer Operations Executive (Serilingampalle (M))
🏢 Important Business
📍 Serilingampalle (M)