Job description for In-Store Promoter(ISP)

? Key Responsibilities

- EMI Training: Conduct training sessions with store staff and managers on Pine Labs’ EMI offerings.
- Market Visits: Regularly visit assigned stores to maintain strong relationships with merchants and stakeholders.
- Sales Targets: Drive EMI volumes and achieve monthly business targets.
- Customer Handling: Assist customers in understanding and availing EMI options at POS terminals.
- Store Training: Provide onboarding training for new stores and refresher training for existing ones.
- Competitor Analysis: Monitor and report competitor marketing initiatives.
- Feedback Collection: Gather customer and merchant feedback to share with internal teams.
- Service Standards: Ensure merchants receive adequate support and service quality.

? Daily Routine

- Attend morning huddles or agenda-specific calls.
- Reach the first store by around 11 AM depending on the location.
- Conduct in-store discussions, troubleshoot issues, and check POS terminals.




- Fill out store visit forms after each visit.
- Day typically ends between 8PM.

? Skills & Requirements

- Robust communication and customer service skills.
- Ability to train and coordinate with store staff.
- Active learning and problem-solving mindset.
- Basic knowledge of POS systems and EMI processes.
- Graduate or higher education; Minimum prior 2 years of experience in Consumer Lending in companies like Bajaj Finserv, HDB, Kotak, ShopSe, Home Credit etc is must.
- Own vehicle for faster commute.

Compensation & Benefits

- Salary range: 20,000 – 25,000 per month (depending on location and experience).
- Benefits: Provident Fund (PF), Travel Allowance, Health Insurance, and performance incentives.

In short, the role is field-intensive, focused on merchant engagement, EMI promotion, and training, with clear sales targets and structured daily routines.

📌 Store Promoter (Hyderabad)
🏢 Pine Labs Private
📍 Hyderabad