Customer Support Executive (Events & Travel)Location: Chennai

Work Mode: 80% Work From Home | 20% Field Work (Events & Client Meetings)

Gender: Female Only

Age: 23–28 Years

About the Role

We are looking for a Female Customer Support Executive to join our Events & Travel company. The ideal candidate should have excellent communication skills, be customer-focused, and be confident in converting enquiries into confirmed bookings for both Events and Travel services.

- Job Responsibilities
- Events
- Attend inbound and outbound customer calls.
- Convert event enquiries into confirmed bookings.
- Explain our event services, pop-up stalls, corporate events, weddings, birthday parties, and other event packages.
- Handle vendor enquiries and convert them into stall bookings.
- Follow up with customers until the booking is confirmed.
- Coordinate with the Events team for smooth execution.
- Maintain customer records and update booking details.
- Ensure upcoming events are marketed and bookings are secured before the current event concludes.
- Attend event venues whenever required to handle clients, vendors, registrations, and event coordination.
- Attend client meetings whenever scheduled.
- Travel
- Handle travel enquiries from customers.
- Explain travel packages, itineraries, and tour details.
- Assist customers with flight ticketing and travel bookings.
- Convert travel enquiries into confirmed bookings.
- Coordinate with the Travel team for smooth customer service.




- Submit daily work reports and customer follow-ups to the Admin.

Training will be provided for both Events and Travel.

- Requirements
- Female candidates only.
- Age: 23–28 years.
- Excellent communication skills in Tamil and English.
- Hindi and/or Urdu will be an added advantage.
- Good computer knowledge (Email, MS Office, Internet).
- Solid communication, customer handling, and convincing skills.
- Ability to multitask and work under deadlines.
- Experience in Customer Support, Sales, Events, or Travel is preferred. Freshers with excellent communication skills are also welcome to apply.
- Preferred SkillsCustomer handling
- Lead conversion
- Sales and negotiation
- Flight ticketing knowledge (preferred)
- Event coordination
- Problem-solving
- Time management
- Salary & Incentives
- Salary: ₹7,000–₹10,000 per month (based on experience and performance).
- Attractive performance incentives.
- Earn ₹1,000 commission for every new brand you bring to participate in our events.
- High performers can earn significantly more through commissions.
- Work Schedule:
- 80% Work From Home
- 20% Field Work
-

- Attend event days to handle clients and vendors.
- Attend client meetings whenever required.
- Support event operations when assigned.

If you are passionate about customer service, sales, events, and travel, and are confident in communicating with clients, we'd love to hear from you.

📌 Travel Desk Specialist (Chennai)
🏢 Shajaff Food
📍 Chennai