We are looking for enthusiastic and target-driven Customer Relationship Executives to join our Credit Card & Personal Loan Telesales Division. The ideal candidate will have a minimum of 6 months of telesales experience in financial products (Loans/Personal Loans). You will be responsible for engaging with potential customers, identifying their needs, and offering suitable financial solutions while ensuring a seamless customer experience.
Key Responsibilities:
- Conduct outbound calls to potential and existing customers to promote Loans and Personal Loan products.
- Explain product features, benefits, eligibility, and terms clearly to customers.
- Understand customer requirements and recommend tailored financial solutions.
- Achieve and exceed monthly sales targets and performance KPIs.
- Handle customer queries and provide qualified assistance.
- Maintain accurate records of customer interactions, leads, and conversions.
- Follow up on leads from multiple sources to ensure successful closures.
- Adhere strictly to company policies, processes, and compliance guidelines.
Requirements:
- Experience: Minimum 6 months in telesales (preferably in Loans / Personal Loans).
- Education: Minimum 12th Pass (PUC) / Graduate preferred.
- Excellent communication and persuasion skills.
- Fluency in Kannada, English, and Hindi (additional languages will be an advantage).
- Proven ability to meet and exceed sales targets.
- Strong objection-handling and deal-closing skills.
- Basic knowledge of CRM tools and MS Office preferred.
Salary & Benefits:
- Salary Range: ₹15,000 – ₹20,000 per month (based on experience).
- Incentives: Attractive performance-based incentives.
What We Offer:
- Competitive salary with lucrative incentive structure.
- Training and career development opportunities.
- A supportive and growth-oriented work culture.
- Opportunity to build a career in the financial services industry with a trusted organization.