Role Overview We are looking for a responsible and proactive Floor Manager - Hospital Operations to oversee and manage all night-shift activities The candidate will ensure smooth functioning of clinical and non-clinical operations patient care coordination staff supervision incident handling and adherence to hospital standards during night hours Operational Management Oversee complete hospital operations during the 12-hour night shift Ensure smooth functioning of OPD IPD emergency pharmacy radiology front office Monitor patient admissions transfers and discharges Ensure staff equipment and resources are available and ready Coordinate with clinical teams for emergencies or critical cases Staff Supervision Supervise nursing front desk housekeeping security support staff Monitor staff attendance discipline and duty allocation Handle staff concerns escalations and on-shift issues Patient Experience Safety Address patient issues grievances or special needs promptly Maintain clear communication with patients their attendants Ensure hygiene safety and infection control standards are followed Reporting Documentation Prepare incident reports daily shift logs handover notes Report emergencies incidents or operational challenges to management Ensure adherence to hospital SOPs and NABH guidelines Requirements Bachelor s or Master s degree in Hospital Administration Healthcare Management preferred 2-3 years of experience in hospital operations or similar role Ability to independently manage operations during night hours Comfortable with 12-hour night shifts Job Type Full time Pay 30 000 00 - 35 000 00 per month Work Location In person