Whether you re at the start of your career or looking to discover your next adventure your story begins here At Citi you ll have the opportunity to expand your skills and make a difference at one of the world s most global banks We re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders as well as more traditional learning You ll also have the chance to give back and make a positive impact where we live and work through volunteerism Shape your Career with Citi We re currently looking for a high caliber professional to join our team as Non Officer Ops Support Specialist Hybrid Internal Job Title Ops Support Specialist - C05 based in Pune India Being part of our team means that we ll provide you with the resources to meet your unique needs empower you to make healthy decision and manage your financial well-being to help plan for your future For instance Citi provides programs and services for your physical and mental well-being including access to telehealth options health advocates confidential counseling and more Coverage varies by country Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses We have a variety of programs that help employees balance their work and life The Ops Sup Specialist is an entry level position responsible for providing operations support services including but not limited to Reconciliation and Resolution of General Ledger outages and escalate issues in coordination with the Operations - Core Team The overall objective of this role is to ensure seamless delivery of day-to-day operations support services in alignment with Citi operations support infrastructure and processes In this role you re expected to Validation of credit card related settlements and performing journals to balance the General ledgers Reconciliation and Resolution of General Ledger outages and supervise escalated issues providing efficient and effective service to Citi s clients Recommending new work procedures to help streamline operations Comprehensive knowledge of General Ledger Reconciliation Research Investigation process across multiple applications Conduct training monitor quality and quantity of team and provide suggestions to improve the efficiency of the team Communicate daily with management on productivity quality availability Management Information System MIS indicators as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Analyze operations information and make evaluative judgements to solve problems Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement project Resolve complex problems based on best practice precedence Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency As a successful candidate you d ideally have the following skills and exposure Bachelor s University degree 2-4 years of relevant experience Proficient in Microsoft Office Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support COB testing Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Take the next step in your career apply for this role at Citi today https jobs citi com dei This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required hybrid LI-AR1 - Job Family Group Operations - Core - Job Family Operations Support - Time Type Full time - Most Relevant Skills Please see the requirements listed above - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal chance employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

📌 Operations Support Specialist (Maharashtra)
🏢 Citi
📍 Maharashtra