Morpheus Private Cloud Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in today s complex world Our culture thrives on finding new and better ways to accelerate what s next We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE HPE Operations is our creative IT services organization It provides the expertise to advise integrate and accelerate our customers outcomes from their digital transformation Our teams collaborate to transform insight into innovation In today s fast paced hybrid IT world being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities Deploy the right technology to respond quickly to market possibilities Join us and redefine what s next for you What you ll do The Morpheus Administrator should be familiar with the fundamentals of server virtualization public and private cloud concepts scripting automation and orchestration with an emphasis on optimizing hybrid IT infrastructure Working with cutting-edge technologies will provide you the chance to learn important skills in automation cloud engineering and customer support Key Responsibilities Deploy configure and maintain the Morpheus platform to ensure compatibility with existing systems and infrastructure Identify troubleshoot and resolve complex Morpheus platform issues with timely and effective solutions Maintain the Morpheus platform with regular updates and patches to ensure security performance and reliability Manage user accounts access control and permissions on the Morpheus platform Monitor Morpheus platform performance identify potential issues and implement preventive measures Stay current on Morpheus and ecosystem technologies while following company policies and procedures Optimize Morpheus performance through cost-effective and efficient resource utilization strategies Work with cross-functional teams to integrate Morpheus with existing systems applications and services Provide excellent customer service by responding to cases quickly and effectively Provide technical instructions to customers including those without direct access to their systems or networks What you need to bring Proven experience with Morpheus AWS or Azure A thorough understanding of cloud computing principles and best practices Basic programming knowledge and experience with scripting languages such as Python Git Bash Ansible and PowerShell is advantageous Understanding of infrastructure as code IaC concepts and tools core compute storage virtualization and networking concepts and devices Understanding of cloud-based security protocols and best practices Excellent problem-solving and logical troubleshooting skills Effective verbal communication and collaboration skills Demonstrates excellent listening and information gathering skills as well as the ability to accurately document customer requirements Knowledge of the ITIL Framework including incident service request change and problem management Self-motivated and able to thrive in a fast-paced results-driven environment Able to work in a 24x7x365 environment with a rotating shift Certifications ITIL VCP Any Cloud certification Additional Skills Accountability Accountability Action Planning Active Learning Active Listening Bias Business Growth Business Planning Coaching Commercial Acumen Creativity Critical Thinking Cross-Functional Teamwork Customer Experience Strategy Customer Solutions Data Analysis Management Data Collection Management Inactive Data Controls Design Thinking Empathy Follow-Through Growth Mindset Intellectual Curiosity Inactive Long Term Planning Managing Ambiguity 5 more What We Can Offer You Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of advantages that supports their physical financial and emotional wellbeing Personal Professional Development We also invest in your career because the better you are the better we all are We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good Let s Stay Connected Follow on Instagram to see the latest on people culture and tech at HPE india operations Job Services Job Level Specialist HPE is an Equal Employment Opportunity Veterans Disabled LGBT employer We do not discriminate on the basis of race gender or any other protected category and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together Please click here Hewlett Packard Enterprise is EEO Protected Veteran Individual with Disabilities HPE will comply with all applicable laws related to employer use of arrest and conviction records including laws requiring employers to consider for employment qualified applicants with criminal histories No Fees Notice Recruitment Fraud Disclaimer It has come to HPE s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates These scammers often seek to obtain personal information or money from candidates Please note that Hewlett Packard Enterprise HPE its direct and indirect subsidiaries and affiliated companies and its authorized recruitment agencies vendors will never charge any candidate a registration fee hiring fee or any other fee in connection with its recruitment and hiring process The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification Any candidate individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk and HPE disclaims liability for any damages or claims that may result from any such communication