Desktop Support Engineer Job description Setup Desktop Computers Servers Peripherals Cameras and test network connections Installation of Laptops printers and troubleshooting skills should be there Replacement of Faulty Hardware Devices Desktop Laptop Printer Installation troubleshooting Understanding of Microsoft services like AD Daily Activity for Hardware Networking support Hardware Fresh Installation Trouble Shooting for Breakdown Hands-on experience on Backup Application Server Hardware should have team handling experience Providing technical support over the phone and taking remote and resolving the issue Remote Support from Team Viewer Admin VNC Viewer Any Desk WebEx Software Installation configuration Outlook also handling related issues Installation and configuration of Network and USB Printers Knowledge on normal backup utilization built in OS Installation of Symantec Antivirus McAfee Troubleshooting virus issue Troubleshooting OS level Issues basic network issues Troubleshooting of LAN and Wi-Fi issues Installation Maintenance and troubleshooting of client OS like windows XP win 7 win 8 1 win 10 Configure network equipment for efficient and resilient network operation Troubleshoots hardware software and network connectivity issues Should be able to Troubleshoot MS-Office Performs preventative maintenance to maintain optimal system performance Maintains network monitoring system Configuration and troubleshooting of telephony systems Networking like L2 L3 Switches Routers Must be able to configure policies on devices Ensuring security and upgrades are applied to IT Assets and kept up to date Taking ownership of technical issues Desired Knowledge Minimum of 1-2 years in an IT support technician role Should have sound knowledge of Networking and other hardware Role Onsite Technical Support Executive Industry Type Hardware Networking Functional Area IT Hardware Technical Support Telecom Engineering Employment Type Full Time Permanent Role Category Technical Support Education UG Any Graduate in Any Specialization Interested candidates can send us their updated profile with the below mentioned details at hr verastarsolutions in Job Types Full time Permanent Pay 20 000 00 - 30 000 00 per month Education Diploma Required Experience IT 3 years Required Work Location In person