Account Install Representative - Global Health Benefits Job Code P01042 Summary Administers the installation of assigned client accounts including but not limited to structure and billing set up data base loading ID card set up benefit package build and set up for client and broker website access In addition provides support to assigned accounts by responding to inquiries or resolving complex issues Role Summary The Account Installation Representative is responsible for implementing new business maintaining renewals maintaining changes to accounts and terminating clients All client account set up are managed by the benefits team This position requires critical thinking and technology driven with critical need for attention to details ability to multi-task in a fast paced environment and meet tight deadlines and turnaround times Primary Responsibilities include but are not limited to Administers the installation of assigned accounts including but not limited to structure and billing set up eligibility collection data base loading and ID cards Provides support to assigned accounts by responding to inquiries or resolving issues of concern Conduct detailed review of eligibility and plan benefit information Data base loading including but not limited to client coverage premium enrollment and benefit plan information Responsible for ID card distribution and maintaining all tracking tools as it pertains to the account installation Responsible for implementing benefit premium and structure changes for existing clients Provide Sales Account management support by responding to inquiries or resolving issues of concern Competencies Action Oriented Customer Focus Drive for Results Learning on the Fly Organizing Priority Setting Problem Solving Time Management Qualifications High School Degree or equivalent required Solid verbal and written communication skills required Ability to identify system enhancements for increased effectiveness Experience using Microsoft Office Suite Excel Outlook Word PowerPoint Access Excel proficiency vlookup pivot tables US or International Health Insurance knowledge preferred Prior Benefit Installation Experience a plus Good knowledge and understanding of Account Installation and business operating processes and procedures About The Cigna Group Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality Join us in driving growth and improving lives

📌 Account Install Representative (Karnataka)
🏢 The Cigna Group
📍 Karnataka