Syama Dynamic Integrated Services Private Limited Designation Service Coordinator Reporting to Project Manager Job Objectives 1 Service Coordination Efficiency Objective Ensure 100 of service appointments are scheduled and coordinated within 24 hours of client request with accurate and timely follow-up documentation Measurement Service logs appointment records client feedback 2 Communication Issue Resolution Objective Maintain a client satisfaction rate of 90 or higher by promptly addressing service-related issues or complaints and ensuring effective communication with clients technicians and internal teams Measurement Feedback forms resolution time tracking complaint logs 3 Service Client Documentation Accuracy Objective Achieve 100 accuracy in maintaining client records service history and documentation updated in real-time or within 1 working day of any service interaction Measurement Internal audits CRM software record accuracy supervisor spot checks 4 Store Inventory Loss Prevention Objective Conduct monthly stock audits with less than 2 variance ensuring proper receipt issue storage and labeling of all goods to prevent losses and mismanagement Measurement Audit reports inventory reconciliation discrepancy logs 5 Store Operations Reporting Objective Maintain a well-organized clean and safe store setting while submitting accurate weekly monthly stock and activity reports on time with zero delays Measurement Supervisor reviews store inspections report submission logs Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Provident Fund Work Location In person

📌 Service Coordinator (Kerala)
🏢 SyamaDynamic IT Services
📍 Kerala