Roles and Responsibilities Handle inbound and or outbound calls to assist customers with queries requests and issue resolution Maintain a professional polite and customer-centric approach during all interactions Provide accurate information and troubleshoot basic concerns related to products services Log customer interactions maintain call records and update internal databases Follow call scripts compliance guidelines and quality standards Escalate unresolved issues to the appropriate departments when necessary Achieve customer satisfaction and resolution metrics Collaborate with team leaders to improve process efficiency and customer experience No Targets Skills Qualifications Excellent verbal communication skills Robust listening abilities and a customer-first mindset Ability to handlemsituations and maintain call quality Basic computer skills typing CRM usage data entry email etiquette Freshers Preferred Job Types Full-time Permanent Fresher Pay 12 000 00 - 18 000 00 per month Benefits Food provided Provident Fund Work Location In person

📌 Customer Support Executive (cse) (Tamil Nadu)
🏢 Important Company of the Sector
📍 Tamil Nadu