Ignite Your Career at WIPL We re not just a cloud technology provider we re a partner in growth At WIPL we empower businesses to thrive by building the future of cloud technology For 25 years our dedicated team has been committed to delivering seamless solutions and unwavering support helping companies in over 35 countries reach their full potential With every challenge we face we re not just solving a problem we re creating an opportunity to innovate learn and make a meaningful impact What we do We specialize in cloud technology provision offering a suite of dynamic products and services that help our clients thrive Our solutions are designed to be intuitive scalable and secure ensuring our clients can focus on what they do best Premium Services We provide top-tier cloud solutions tailored to meet the unique needs of businesses from startups to global enterprises 24 7 Support Our dedicated team of technical experts provides continuous support ensuring our clients are never alone on their journey Our technology is a catalyst for success We are constantly evolving to stay ahead of the curve ensuring our clients and our team are equipped for what s next Why You ll Love WIPL 1 Epic Opportunities Await Check out our hottest openings at wiplon com current-openings 2 Global Impact Local Vibes Join a team that s transforming businesses worldwide while having a blast doing it 3 Culture That Rocks From celebrating our 24th birthday watch here to cracking up on World Laughter Day see this gem we know how to keep the good vibes flowing 4 Purpose Meets Passion Whether it s saving the planet on World Earth Day check it out or celebrating women who inspire us this one s a must-see we re all about making a difference Ready to Join India s Coolest Cloud Tech Crew Peek behind the scenes and see why WIPL is the place to be YouTube Video Your career deserves to soar let s take it to the cloud together Key Responsibilities Monitor KPIs to ensure adherence to service level agreements SLAs Guide new customers through the onboarding process ensuring a smooth and seamless experience Provide assistance to customers in using our products and services Proactively identify and address customer needs and concerns Maintain customer satisfaction and retention Collect customer feedback and share insights with sales teams Desired Skills Experience BBA B Com MBA graduates are encouraged to apply Proficient in Google Workspace Detail-oriented and organized with the ability to manage multiple tasks simultaneously Decent communication skills interpersonal skills Quick learner with a positive attitude Solid problem-solving and analytical abilities Your Next Move Email hrd wipl com Call (phone hidden) (phone hidden) Apply wiplon com current-openings Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person

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