Job Category India Business Services I Job Summary A Team Lead level position which requires to manage a direct and indirect team of 25-50 professionals II Essential Duties and Responsibilities Manage a team of BPO Supervisors processors into the area of Accounts payable collections sales as per business alignment Timely reporting of data MIS and related metrics Works with global stakeholders to complete the work requirement with highest accuracy and timeliness Returns or resolves quality control issues in problem queues Meets or exceeds individual productivity requirements Follows standard procedures and introduces all new procedures into daily routine Mentor the team to ensure excellence in performance and motivation levels Identify the areas of training and ensures to work with training function to get that completed Responsible for performance evaluation of the team on regular basis Train and develop new hires to accommodate with company s standards and culture Maintains professional and productive relations and communications with internal customers III Qualifications A Required Qualifications Bachelor s Degree accredited or in lieu of degree High School Diploma or GED accredited and 4 years of relevant work experience 6 years of experience in the field of Audit Accounts Finance 2 years of experience in managing a team in addition to education requirement B Preferred Qualifications IV Physical Requirements Listed below are key points regarding physical demands physical and occupational risks and the work setting of the job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job Frequently Repetitive Motions Eye Hand Foot Coordination Constantly Sitting Talking Hearing Office This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc V Advantages At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability As well as a Stock Purchase Plan Company match on 401K and more Our employees also receive Paid Vacation Holidays and Personal Days Please note that benefits may vary by site If this sounds like the opportunity that you have been looking for please click Apply

📌 India Team Leader, Business Services (Indore)
🏢 Waste Management
📍 Indore