- Sales Counter Staff Lahore Watch Co Karol Bagh South Ex Position Sales Counter Executive Retail Sales AssociateLocation Karol Bagh South Extension New DelhiDepartment Retail OperationsReporting To Store Manager Area ManagerRole Overview The Sales Counter Staff will be responsible for delivering exceptional customer service managing counter operations handling sales transactions maintaining product displays and ensuring an excellent in-store experience The role requires strong communication skills product knowledge and the ability to build customer trust especially in a premium watch retail environment Key Responsibilities1 Customer Service Sales Greet customers professionally and understand their requirements Showcase products with confidence highlighting features brand history and value Maintain a strong command on watch brands models features warranties and pricing Assist customers in trying watches adjusting straps and demonstrating functionality Upsell and cross-sell whenever suitable Ensure customer satisfaction and handle objections politely 2 Counter Operations Manage the sales counter billing and cash card UPI transactions accurately Issue invoices warranty cards and maintain proper documentation Handle customer queries related to battery change straps and basic service intake Maintain a clean organized and visually appealing counter space 3 Store Upkeep Display Ensure watch trays stands and display counters are clean and arranged as per brand guidelines Regularly wipe displays counters and store glass Assist in stock arrangement inventory management and planogram execution 4 Inventory Stock Handling Report low-stock items and fast-moving SKUs Assist in daily stock count inward outward stock procedures and maintaining accuracy Coordinate with the store manager for stock rotation and replenishment 5 Compliance Store Discipline Follow SOPs grooming standards and punctuality Maintain confidentiality of sales data and customer details Ensure hygiene standards safety protocols and store presentation Required Skills Qualifications Minimum 1-3 years of retail sales experience watch retail experience preferred Good communication in Hindi basic English Presentable well-groomed and customer-friendly Basic knowledge of watches straps dials and after-sales training will be provided Familiarity with POS Billing systems preferred Ability to work under pressure meet sales targets Expected Traits Polite patient and customer-focused attitude Strong sense of responsibility and honesty Flexible to work on weekends and peak hours Team player with positive behavior Compensation Salary As per industry standards performance incentive Benefits Store-based perks staff discounts training development programs Work Timing Karol Bagh 11 00 AM - 8 00 PM South Ex 11 00 AM - 8 30 PM Can be adjusted as per store requirement Job Type Full time Pay 12 000 00 - 20 000 00 per month Work Location In person

📌 Sales Counter Assistant (New Delhi)
🏢 Lahore Watch
📍 New Delhi