Roles Responsibilities Act as the first point of contact for all IT-related queries via phone email or in person Install configure and maintain computer hardware operating systems and applications Monitor and maintain networks servers printers and other IT infrastructure Diagnose and troubleshoot hardware software and network issues Escalate complex problems to senior IT staff or vendors when necessary Manage user accounts permissions and access rights in Active Directory Office 365 Ensure data security and compliance with IT policies Assist with system upgrades patches and routine maintenance Document technical issues and create knowledge base articles for future reference Provide IT induction and training sessions to new employees Collaborate with cross-functional teams to support IT projects and implementations Key Requirements Bachelor s degree in Computer Science Information Technology or related field Proven experience as an IT Support Engineer IT Helpdesk or similar role Strong knowledge of Windows Mac OS Office 365 and networking fundamentals Hands-on experience with hardware troubleshooting and system installations Knowledge of cybersecurity principles and best practices Excellent problem-solving communication and customer service skills Ability to work under pressure and manage multiple priorities Salary Benefits Decent hike will be offered basis on current CTC experience Free cab facilities Medical insurance Contact Person Sukriti Bhardwaj Shivani Thakur Email Address HR geeshasolutions com Contact No (phone hidden) (phone hidden) Job Type Full time Pay 30 000 00 - 45 000 00 per month Benefits Health insurance Paid time off Provident Fund Work Location In person

📌 It Support Engineer (Punjab)
🏢 Geesha Solutions
📍 Punjab