Job Information Date Opened 24 09 2025 Job Type Contract Industry Technology Work Experience 5 years City Mumbai Province Maharashtra Country India Postal Code 400047 About Us Zill Consulting serves the world s leading companies by helping them connect with and learn from their customers We design deploy and optimize best-in-class Experience Management XM solutions Programmes and technology that dramatically improve organizational impact and technology returns for our clients We currently deliver services across four continents Europe Asia Africa and North America and are expanding our footprint across the globe Zill Consulting has delivered over 500 XM Programs in last 24 Months for many global organizations We are seeking a Zoho Specialist Engineer to join our team on a 12-month contract The successful candidate will take ownership of delivering a defined roadmap of features and improvements across Zoho CRM Zoho Projects Zoho Analytics and associated integrations This role requires robust technical expertise in Zoho applications Zoho APIs and Deluge scripting to design configure and optimize solutions that support business operations project delivery and reporting Key Responsibilities Lead the configuration customization and enhancement of Zoho CRM Zoho Projects and Zoho Analytics Develop and maintain integrations between Zoho applications and external systems via Zoho API Deluge and middleware tools if required Translate business requirements into scalable maintainable Zoho solutions Build automated workflows blueprints custom functions and dashboards to streamline processes Ensure data integrity security and alignment with compliance requirements GDPR ISO27001 context Provide technical expertise and act as the go-to resource for Zoho application capabilities Troubleshoot and resolve system issues ensuring minimal disruption to end-users Collaborate with cross-functional teams IT Delivery Business Support Service Delivery to prioritize and deliver roadmap milestones Document configurations customizations and integrations for future maintenance and knowledge transfer Train and support internal stakeholders on new features and solutions delivered What you ll do Deliver a roadmap of features across Zoho CRM Projects and Analytics Configure customize and enhance Zoho CRM Projects and Analytics Build integrations using Zoho API and Deluge scripting Deliver automation workflows dashboards and reporting solutions Collaborate with cross-functional teams to deliver on a 12-month roadmap Requirements Required Skills Experience Proven track record of Zoho One Zoho CRM Projects and Analytics configuration and delivery Strong hands-on experience with Zoho API REST API authentication data exchange Proficiency in Deluge scripting for custom functions automation and complex business logic Demonstrated experience with system integrations Zoho-Zoho and Zoho-third party Strong analytical and problem-solving skills with attention to detail Ability to manage multiple deliverables prioritize tasks and meet deadlines in a roadmap-driven environment Excellent communication and documentation skills with the ability to work effectively in a remote cross-functional team Desirable Skills Experience with Zoho Flow Zoho Creator and Zoho Desk Knowledge of data modelling and advanced reporting in Zoho Analytics Familiarity with project management methodologies Agile Waterfall Previous experience working in a consulting or qualified services environment What we re looking for Strong expertise in Zoho CRM Projects Analytics Proven experience with Zoho API Deluge Hands-on knowledge of Zoho integrations and automation Problem-solver with excellent communication and documentation skills