Job Title Customer Support Executive - UK Shift Location Mohali Shift Timings 1 30 PM - 10 30 PM UK Shift Work Schedule 5 weekdays 2 alternate Saturdays About the Role We are looking for a proactive and customer-focused Customer Support Executive to join our team The ideal candidate will have excellent communication skills prior experience in backend support and a strong understanding of B2B customer interactions Key Responsibilities Handle inbound and outbound customer queries professionally and efficiently Provide backend support for customer issues ensuring timely and effective resolutions Manage B2B client relationships maintaining a high standard of service Coordinate with internal teams to resolve customer concerns Maintain accurate records of customer interactions and follow-ups Identify opportunities to improve processes and customer satisfaction Requirements Proven experience in backend support or customer service preferably in B2B environments Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work effectively under pressure and manage multiple priorities Familiarity with CRM systems or customer support tools is a plus Perks and Benefits Competitive salary and growth opportunities Exposure to an international work environment Supportive team culture and training opportunities Drop a cv navdhasharma Zouma ai Job Types Full time Permanent Pay 25 000 00 - 45 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Customer Service Representative- Uk Shift (Punjab)
🏢 Zouma
📍 Punjab