Job Title Customer Support Executive - Email Process Location Gurugram Experience Required 1 Years in Email Support Joining Immediate Joiners Preferred Job Summary We are seeking a proactive and customer-focused Customer Support Executive for our Email Process The ideal candidate should have at least 1 year of experience in handling customer queries via email with strong communication skills and the ability to resolve issues efficiently while maintaining high customer satisfaction Key Responsibilities Handle customer queries professionally via email in a timely manner Understand customer concerns and provide accurate valid and complete information Resolve customer complaints and queries to maintain satisfaction Coordinate with internal departments for smooth issue resolution Maintain records of customer interactions and regularly update the database Ensure strict adherence to quality compliance and process guidelines Key Requirements Minimum 1 year of experience in Email Support Excellent written and verbal communication skills in English Robust problem-solving skills with the ability to handle pressure Familiarity with CRM tools and customer service software is a plus Good typing speed and attention to detail Willing to work in rotational shifts including weekends if applicable Job Type Full-time Pay 22 000 00 - 24 000 00 per month Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Associate (Haryana)
🏢 Bridgexcel Innovations
📍 Haryana