The Client Success Print Fulfillment Specialist is responsible for the daily delivery and execution for assigned client accounts including execution for all print fulfillment orders and project management in a fast-paced environment This role will manage all aspects of assigned technical and creative projects including project planning fact -finding execution timing functionality troubleshooting quality and cost The Client Success Specialist will learn to demonstrate a deep understanding of Ansira s product and service offerings and share examples and case studies that will help support the client s objectives We are looking for dedicated high caliber professionals who are smart and energetic have a positive attitude and take pride in their work Team players with excellent project management and communication skills who thrive in an exciting ever changing environment come join us Experience Bachelor s degree or equivalent experience in marketing advertising or a related field 3 years of advertising client management or project management in a SAAS environment preferred Previous print production and or print fulfillment experience preferred Responsibilities Responsible for ongoing day-to-day client deliverables on assigned accounts Responsible for execution for all print fulfillment orders and management on assigned accounts Manage all aspects of assigned technical and creative projects including project planning fact -finding execution timing functionality troubleshooting quality and cost Provide problem recognition research isolation and resolution steps with Manager support Work closely with cross-functional departments to set project expectations priorities and deadlines and effectively communicate client requests concerns and feedback to internal teams Responsible for updating and maintaining client training and knowledge documentation Demonstrate a deep understanding of Ansira s product and service offerings and share examples and case studies that will help support the client s objectives Attend and participate in client calls manage status reports and provide meeting minutes Able to identify issues report and oversee to resolution with Manager support Requirements Print production and or print fulfillment experience preferred Excellent project management and communication skills Detail-oriented with strong troubleshooting analytical and problem-solving abilities Strong interpersonal skills ability to work with cross-functional teams Ability to thrive in a fast-paced changing environment Must be available for a versatile work schedule to accommodate clients on advertising deadlines Excellent organizational skills Must possess a strong work ethic be self-motivated and have a team player mentality Ability to manage multiple projects in a fast-paced environment Must be thoroughly computer literate and able to learn new software and applications quickly Some travel required