Handle incoming customer queries via phone email chat or in-person Provide accurate information about products services policies and promotions Resolve customer complaints efficiently escalating issues when necessary Maintain records of customer interactions feedback and actions taken Assist in processing orders refunds and exchanges Coordinate with internal departments Sales Operations Logistics IT etc to ensure timely resolution of customer concerns Meet performance targets including response time resolution rate and customer satisfaction scores Stay updated on product knowledge company policies and service standards Support in continuous improvement by providing feedback on recurring customer issues Job Type Full time Pay 18 000 00 - 20 000 00 per month Work Location In person
📌 Customer Support Executive (Karnataka)
🏢 CHEF LEBNAN
📍 Karnataka
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