DESCRIPTION The International Security and Loss Prevention INTL SLP team is seeking a Program Manager - Reverse Logistics ReLo to lead and scale security solutions across international regions EMEA AMET LATAM and APAC The INTL SLP team partners with Operations and businesses to design mechanisms standards and policies that mitigate security risks and strengthen the End-to-End Secure Network E2ESN In this role you will build and oversee multiple initiatives within the ReLo vertical addressing vulnerabilities across customer returns the reverse supply chain vendor returns damages and liquidation flows You will drive the development of standardized processes scalable solutions fraud theft detection metrics and escalation paths to improve both security and customer experience The ideal candidate is a self-starter who thrives in fast-paced innovative environments You bring solid program management expertise organizational excellence and the ability to navigate ambiguity while delivering results Exceptional communication skills both written and verbal are critical to influence stakeholders and drive alignment across regions Key job responsibilities Key Job Responsibilities Lead the design and execution of security and loss prevention programs within Reverse Logistics customer returns vendor returns damages liquidation to strengthen the End-to-End Secure Network E2ESN Build and standardize mechanisms policies and processes to identify mitigate and prevent vulnerabilities across the international reverse supply chain Partner with global and regional stakeholders EMEA AMET LATAM APAC to align strategy ensure consistent execution and scale best practices Define and track key metrics to measure program effectiveness identify fraud theft trends and establish benchmarks for performance improvement Develop and implement escalation paths delivery solutions and standard work to support customers account managers and operations teams Drive innovation by designing new security initiatives leveraging data insights and experimenting with solutions to proactively reduce risk Influence senior stakeholders by presenting clear business cases backed by quantitative and qualitative analysis to guide decision-making Manage multiple high-impact projects simultaneously working through complex and ambiguous challenges with ownership urgency and structured execution BASIC QUALIFICATIONS 5 years of program or project management experience 5 years of working cross functionally with tech and non-tech teams experience 5 years of defining and implementing process improvement initiatives using data and metrics experience Bachelor s degree Knowledge of Excel Pivot Tables VLookUps at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3 years of driving end to end delivery and communicating results to senior leadership experience 3 years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Program Manager, Int Security & Loss Prevention (Karnataka)
🏢 Amazon.com
📍 Karnataka