Position Overview The Project Manager will lead end-to-end operations maintenance manpower management and client coordination for the Concern Water Supply O M Contract This role ensures uninterrupted water supply timely complaint resolution effective workforce deployment and full compliance with Concern safety and operational standards 2 Key ResponsibilitiesA Operational Management Lead daily O M activities across all Concern colonies and facilities Manage and monitor Plumbers Helpers Mazdoors across all shifts Ensure proper valve operation leak repairs line maintenance and water distribution Oversee overhead tank level monitoring and compliance with supply schedules Maintain readiness for emergency breakdown repair teams Implement shift overlapping as required by Concern B Client Coordination Act as the primary point of contact for Concern officers Coordinate directly with the Engineer-in-Charge AEE Water Supply Submit daily reports complaint resolutions and technical logs Attend inspections review meetings and compliance audits C Manpower Supervision Prepare duty rosters and shift assignments Monitor attendance discipline PPE use and job performance Conduct periodic skill evaluations and internal training Ensure professional conduct of all field staff inside Concern premises D Complaint Service Monitoring Ensure timely resolution of all water supply complaints Maintain complaint registers and digital MIS tracking Monitor response time and closure quality Verify and approve repair quality and restoration work E Safety Compliance Enforce all Concern safety rules PPE usage and safe work practices Ensure safety jackets shoes helmets gloves and belts are worn Implement safety nets and special supervision for work above 20 feet Submit accident reports within 24 hours as per tender requirement Ensure no-smoking compliance and maintain discipline on site F Documentation Reporting Prepare Daily Weekly Monthly O M performance reports Maintain valve operation logs water supply registers and tank level records Maintain attendance sheets duty rosters and billing documentation Ensure all documents are inspection-ready for Concern 3 Required Qualifications Diploma B E B Tech in Civil or Mechanical Engineering preferred Minimum 5 years of experience in water supply O M or pipeline maintenance Experience handling multi-location manpower teams Strong communication leadership and emergency-handling skills Proficiency in MS Office and technical documentation 4 Key Competencies Problem-solving and decision-making Client handling stakeholder coordination Safety-focused supervision Time management multi-tasking High accountability and ownership 5 Reporting Structure Reports to Project Director Operations Head Company Coordinates with Assistant Executive Engineer Water Supply Concern Job Types Full-time Permanent Pay 611 418 48 - 2 099 017 78 per year Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person