Job Summary The Lube Technical Service Manager is responsible for providing expert technical support troubleshooting and application guidance for lubricants and grease products to customers dealers distributors and internal teams This role is critical in building customer confidence resolving field issues supporting product trials and ensuring correct product recommendations based on industry standards and machinery requirements Key Responsibilities Provide technical support to sales teams distributors and customers on lubricants and grease applications Conduct on-site lube surveys product trials and performance evaluations across automotive industrial and commercial segments Recommend suitable lubricants for various applications engines gearboxes hydraulics compressors etc Troubleshoot lubrication-related issues e g contamination wear viscosity issues and provide corrective action plans Support product development and field testing in coordination with the R D and QC teams Conduct training sessions webinars and workshops for internal staff dealers and clients on product knowledge applications and best practices Monitor competitor products market trends and provide feedback to the product and marketing teams Maintain documentation for service reports failure analysis and customer communication Ensure compliance with ISO OEM and customer standards Assist in preparing technical documentation TDS MSDS application notes and case studies Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Paid sick time Provident Fund Schedule Day shift Monday to Friday Supplemental Pay Performance bonus Yearly bonus Application Question s Strong knowledge of lubricants greases and their applications Hands-on experience with industrial machinery and automotive systems Excellent problem-solving and communication skills Ability to handle field visits plant audits and remote technical support Proficient in MS Office report writing and CRM tools How many years of experience do you have in lubricant or grease technical support 1 have you ever conducted a lube survey or oil analysis for a client 2 Are you familiar with industrial equipment lubrication e g compressors gearboxes hydraulics 3 Do you have experience in handling complaints or product trials for lubricants Please describe Education Bachelor s Required Experience 5-yr in lubricant technical support application 4 years Required lubricant technical support 3 years Required field service 2 years Required industrial application 2 years Required Language English Required Bengali Preferred Hindi Preferred License Certification certifications in lubrication technology e g STLE NLGI Required Location Esplanade Kolkata West Bengal Required Work Location In person

📌 Lube Technical Service Manager (West Bengal)
🏢 SUN OIL COMPANY PVT.LTD.
📍 West Bengal