- Steward Captain Fine Dining Restaurant Location Dwarka Chandni Chowk Delhi Industry F B Fine Dining Position Overview The Steward Captain plays an integral role in delivering exceptional guest service in a fine-dining environment This role involves ensuring guest satisfaction through professional service maintaining high hygiene standards and coordinating with the kitchen and service teams for smooth operations Key Responsibilities Guest Service Experience Welcome and seat guests professionally while offering personalized attention Present menus explain dishes make recommendations and support guests in their selection Take and serve food beverage orders accurately and efficiently Ensure fine dining etiquette is followed in table setup service sequence cutlery placement and food presentation Handle guest complaints or feedback professionally and escalate issues when needed Ensure each guest has a memorable and positive dining experience Operational Responsibilities Prepare dining areas before service - table setup linen cutlery glassware and buffet arrangement if applicable Maintain cleanliness and hygiene across the dining area service stations and pantry Ensure food and beverages are served at the correct temperature and with attention to detail Coordinate with the kitchen to ensure timely delivery of orders Support in billing payment handling and table clearance as required Monitor stock levels of service items such as cutlery napkins condiments etc Team Coordination Captain Responsibilities Lead guide and supervise Stewards during shifts Allocate sections manage table assignments and maintain service flow Conduct a briefing before each service to communicate menu changes specials and guest-specific requirements Train new team members in service standards guest handling and fine dine etiquette Assist management in improving guest satisfaction and service quality Standards Safety Hygiene Ensure compliance with FSSAI and restaurant food safety and sanitation standards Maintain staff grooming standards as per fine dining norms Ensure proper cleaning and polishing of cutlery crockery and glassware Ensure proper handling of food beverages and equipment to maintain quality and safety Skill Requirements Strong understanding of fine dine service standards Silver service French service American service etc Excellent communication and guest interaction skills Good product knowledge of cuisine beverages ingredients and menu items Ability to multitask and remain calm during peak operational hours Team leadership capabilities Captain level Qualifications Minimum 1-3 years of experience in fine dining both Steward and Captain Hotel management diploma or relevant hospitality training preferred Good command over English and Hindi Job Types Full time Permanent Pay 20 000 00 - 22 000 00 per month

📌 Steward And Captain (New Delhi)
🏢 Leading
📍 New Delhi