Established in 2022 we 11ZEROS are an Ahmedabad-based E-commerce company We are mainly focused in providing exclusive mobile accessories to the customers all around the world and have successfully served 1 Lac customers till now Website URL https 11zeros com If you re a Customer Support Executive who loves what you do then please do join us we d love to hear from you What you will be doing Your key responsibilities Addressing customer queries concerns and complaints through various channels such as phone email live chat or social media Coordinating and communicating with other departments such as sales logistics or technical support to ensure issue resolution Checking duplicate orders and making calls to customers for order confirmation NDR-Doing NDR calls to confirm RTO and re-attempt with customers submitting the data to logistics Follow-ups for delivery and maintaining RTO refunds You are a pro at Knowledge of all our products Handling Customers You ace the following powers Accountability Flexibility Problem-Solving Being Result Oriented Being great at Relationship Building Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Perks Paid sick time Paid time off Schedule Day shift Morning shift Supplemental Pay Performance bonus Yearly bonus Education Higher Secondary 12th Pass Required Experience Customer support 1 year Preferred Language English Required Work Location In person

📌 Customer Support Executive (cse) (Gujarat)
🏢 TAZindia
📍 Gujarat