Key Responsibilities Front Desk Patient Interaction Greet and assist patients visitors and healthcare staff in a courteous and professional manner Answer and route incoming calls messages and inquiries Provide information regarding hospital services departments visiting hours and policies Patient Registration Documentation Register recent patients and update existing patient records in the hospital system Verify patient identification insurance details referral documents and other required paperwork Collect co-pays fees or required payments and issue receipts Appointment Scheduling Management Schedule confirm and reschedule patient appointments Coordinate with doctors nurses and other departments to manage patient flow and reduce waiting times Notify patients of upcoming appointments delays or changes Administrative Duties Maintain front-desk area cleanliness and ensure availability of forms and supplies Handle incoming and outgoing mail documents and couriers Assist in preparing daily reports logs or other administrative documents as needed Compliance Confidentiality Ensure compliance with hospital policies procedures and safety protocols Maintain patient confidentiality and privacy in accordance with HIPAA or relevant guidelines Job Type Full-time Pay 14 000 00 - 16 000 00 per month Benefits Provident Fund Work Location In person