JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Job Title Facility Executive - Soft Services About JLL JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Role Overview As a Facility Executive - Soft Services at JLL you will be responsible for overseeing and managing the day-to-day soft services operations ensuring smooth functioning of the facility and maintaining high standards of service delivery for our clients Key Responsibilities Administrative Management Oversee day-to-day administration including generating reports and managing stock trackers Assist the Facility Manager FM and Assistant Facility Manager AFM in managing administrative functions security issues and facility services Develop and implement procedures to ensure simplification accuracy and reliability of FM work methods Supply Chain and Inventory Management Ensure adequate supply of consumables materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F B arrangements Foster teamwork and efficiency in cafe operations during busy periods Financial Management Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management Update and implement Emergency Response plans including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives Meet or exceed best practices in service provision through contracts Establish and adhere to policies procedures and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills Bachelor s degree in Facility Management Business Administration or related field Proven experience in facilities management with a focus on soft services Robust leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly including after-hours when required At JLL we offer competitive compensation comprehensive benefits and opportunities for professional growth within a dynamic organization committed to excellence in real estate services and technology Join us in shaping the future of real estate for a better world If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading qualified services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together