We need a proactive and experienced CRE to drive our customer engagement and loyalty strategy Key Responsibilities Relationship Management Serve as the primary relationship owner for an assigned portfolio of clients ensuring high levels of client satisfaction and engagement Client Retention Proactively manage client renewals and work to mitigate churn risks by demonstrating the value and ROI of our offerings Strategic Planning Understand client objectives and develop strategies to ensure those objectives are met using our products services Upselling Cross-selling Identify and pursue recent business opportunities within existing accounts collaborating with the Sales team to expand our footprint Issue Resolution Act as a central escalation point for critical client issues coordinating internal resources e g Technical Support Product team to deliver timely and effective solutions Reporting Feedback Track key account metrics e g satisfaction usage renewal rates and deliver regular client health reports Provide valuable client feedback to internal product and marketing teams Job Types Full-time Permanent Pay 12 500 46 - 15 000 00 per month Benefits Food provided Paid time off Work Location In person

📌 Cre (Kanyakumari)
🏢 Mayoori Furniture, Electronics And Home Appliances
📍 Kanyakumari