Description We are seeking an experienced Bi-lingual IT Support professional to join our team in London We are looking for an individual with technical support experience fluent in both spoken and written English and German or English and French Requirements Must be Flexible with Rotational Shifts weekoffs 365 days 24 7 support Hours of work 9am to 6pm 40 hours per week on shift rota 5 days a week including weekends and Bank Holidays Excellent Communication Skills in both German or French and English Read Write email etiquette Skilled researcher and comfortable using a variety of online sources in various languages Keen attention to detail Self-motivated 1 year technical support or other problem solving experience preferred not necessary Able to maintain a positive attitude and attention to detail when performing repetitive tasks Adaptable and able to learn new projects and processes Good Judgment and Decision Making Capability Job responsibilities Job Responsibilities Should be able to Read write provided text in recommended format Should be Strong in German or French English Grammar Articulation Sentence Structure Able to coordinate and swap between multiple workflows and adapt to a fast paced environment Strong Web-Research ability Analyzing and interpreting patterns and trends Recording findings by taking written notes and using appropriate software What we offer Culture of caring At GlobalLogic we prioritize a culture of caring Across every region and department at every level we consistently put people first From day one you ll experience an inclusive culture of acceptance and belonging where you ll have the chance to build meaningful connections with collaborative teammates supportive managers and compassionate leaders Learning and development We are committed to your continuous learning and development You ll learn and grow daily in an environment with many opportunities to try new things sharpen your skills and advance your career at GlobalLogic With our Career Navigator tool as just one example GlobalLogic offers a rich array of programs training curricula and hands-on opportunities to grow personally and professionally Interesting meaningful work GlobalLogic is known for engineering impact for and with clients around the world As part of our team you ll have the chance to work on projects that matter Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what s possible and bring current solutions to market In the process you ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today Balance and flexibility We believe in the importance of balance and flexibility With many functional career areas roles and work arrangements you can explore ways of achieving the perfect balance between your work and life Your life extends beyond the office and we always do our best to help you integrate and balance the best of work and life having fun along the way High-trust organization We are a high-trust organization where integrity is key By joining GlobalLogic you re placing your trust in a safe reliable and ethical global company Integrity and trust are a cornerstone of our value proposition to our employees and clients You will find truthfulness candor and integrity in everything we do About GlobalLogic GlobalLogic a Hitachi Group Company is a trusted digital engineering partner to the world s largest and most forward-thinking companies Since 2000 we ve been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products platforms and services

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