1 JOB DETAILS Position Title Field Technician Reports to Position Team Leader 2 JOB PURPOSE - Install test and maintain Cable Video High Speed Internet and Phone equipment connecting customer s residential equipment to the CLIENT Fixed Data Network - Terminate various forms of telecommunications and electrical wiring and cabling including copper and fibre optic cabling patch panels and wireless access points to ensure proper and reliable connections of various electronic equipment - Complete daily assigned work orders within the CLIENT SLAs and Installation Standard requirements - Promptly report escalate any site issue 3 KEY ACCOUNTABILITIES - Responsible for installing relocating disconnecting repairing troubleshooting and auditing cable service and ancillary equipment - Installation and configuration of Wireless routers - Follow departmental installation service policies and comply with standards - Respond to requests and answer customer questions in a professional and courteous manner - Properly operates and maintains tools and equipment - Maintains an up-to-date knowledge of customer premise equipment and services listings in order to provide information to customers - Prepares and maintains logs reports certificates and other related documentation in accordance with company and departmental policies - Maintains organizes and stocks vehicle with the proper equipment in order to perform required customer visits - Ensure Any unused material is returned to store 4 QUALIFICATIONS EXPERIENCE SKILLS COMPETENCIES Employment Experience - A minimum of two 2 years experience in Cable Telecommunications equipment installation - Good Communication skills - English - Exceptional customer service attitude ability to communicate effectively required - Must have a Skilled demeanour and the ability to work independently and effectively Qualification - School Certificate Year 10 or equivalent - Data Networking Certification e g Cisco CCNA an advantage - Valid UAE Driving Licence an advantage - Experience with computers preferred Knowledge Skills - Knowledge of Category 3 5 6 cabling fibre optic cabling termination and testing - Knowledge of basic electronic theory as it relates to essential clienteles - Relevant knowledge of personal computer hardware and software - Ability to utilize software i e ping tool to analyse network connectivity - Ability to use signal level meter and various test equipment to perform essential clienteles - Ability to interact with co-workers and customers in a positive manner and accept constructive feedback - Ability to communicate professionally effectively and courteously with customers and co-workers - Ability to analyse and troubleshoot cable equipment and wiring - Must be able to read test meters instruction manuals and other documents - Must be able to distinguish and identify various colours which identify TV components jacks outlets various wiring and cabling required for installations - Must be able to work independently in tight spaces i e attics crawl spaces and in high places i e rooftops ladders Job Type Full-time Pay 45 000 00 - 50 000 00 per month

📌 Field Technician (Tamil Nadu)
🏢 Xad Technologies
📍 Tamil Nadu