JD Tele Caller Role Overview The Tele Caller will act as the first point of contact for customers who are not reachable by the operations team ensuring seamless installation alignment promoting value-added services VAS and handling customer support needs by raising complaint tickets when required Key Responsibilities Reach out to customers if they are not responding to operations team calls Coordinate and align installation schedules with customers Promote and explain Value-Added Services VAS to customers aiming for successful upselling Handle incoming queries and raise tickets for customer complaints issues Maintain detailed call logs updates and customer records in the CRM system Support both the Sales and Operations teams by ensuring smooth communication with customers Qualifications Skills Graduate 12th Pass with strong communication skills 1-3 years of experience in tele-calling customer service or inside sales Fluency in regional language Hindi English Strong persuasion problem-solving and follow-up skills Ability to multitask and coordinate between sales operations and support functions Job Type Full time Pay From 15 000 00 per month Benefits Provident Fund Application Question s Can you speak Assamese Hindi and English Are you ok to work anywhere in Guwahati Work Location In person

📌 Tellecaller (Assam)
🏢 Kazam EV Tech Private
📍 Assam