Skill required Order Management - Order Management Designation Sales Operations Manager Qualifications Any Graduation Years of Experience 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do - Exceptional leadership team-building and motivational skills - Gained substantial experience in the technology High Tech and Software sector driving initiatives that improved online presence and customer engagement on a global scale - Result oriented leader managing teams of 150 HC working in remote and hybrid workplace - Deep expertise in managing sales operations back office processes with knowledge of operations processes tools and technology - Successfully navigated and collaborated across diverse cultural landscapes in Americas Europe and AsiaPacific enhancing cross-border teamwork and communication - Proven record in complex problem solving and executive escalation management - Strong analytical and logical skills to interpret metrics and drive actionable insights - Fostering the teams with the mindset of innovation out of box approach and use o The team helps assess design build and implement best practices on process organization and technology to create execute and run a collaborative sales and support roles Assess design build and Implement best practices on process organization and technology for Order Management from Order Creation to Order Fulfillment financial settlement including order prioritization purchase order receipt invoice matching inventory availability and promise accuracy and fulfillment provisioning of services and activation of billing Includes Distributed Order Management for both on-line and physical network management What are we looking for - Project Program Management - Six Sigma and or delivery excellence industry practices or programs - Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills - Commitment to quality - Negotiation skills - Process-orientation - Thought Leadership -Candidate should have overall experience 15 years with 8 years of experience in operational excellence process improvement Preferably in a GBS or a BPO organization Roles and Responsibilities oIn this role you are required to identify and assess complex problems for area of responsibility o The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors o Requires adherence to strategic direction set by senior management when establishing near-term goals o Interaction of the individual is with senior management at a client and or within Accenture involving matters that may require acceptance of an alternate approach o Some latitude in decision-making in involved o you will act independently to determine methods and procedures on new assignments o Decisions individual at this role makes have a major day to day impact on area of responsibility o The person manages large - medium sized teams and or work efforts if in an individual contributor role at a client or within Accenture o Please note that this role may require you to work in rotational shifts Any Graduation About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities