Additional Information Job Number25155139 Job CategorySales Marketing LocationThe Artiste Kochi a Tribute Portfolio Hotel W8V8 QV8 Project site Prestige Forum Mall Bund Rd Kochi Kerala India 682304 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department e g Sales Data Administration Accounting as necessary to resolve guest calls requests or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling Determine and give complimentaries to guests as gifts for their patronage e g rewards points show tickets gift certificates Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests changes and cancellations received by phone fax or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer record and process all guest calls requests questions or concerns Perform general office duties to support Sales Marketing e g filing sending emails typing faxing Assist management in training and motivating employees serve as a role model Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience At least 2 years of related work experience Supervisory Experience No supervisory experience License or Certification None At Marriott International we are dedicated to being an equal prospect employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design vibrant social scenes and experiences that feel like the real deal Tribute Portfolio hotels are emboldened to stay true to their own character they each tell their own design story connect with their surrounding communities and proudly show off their individual brand identity In joining Tribute Portfolio you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

📌 Sales Executive (Kerala)
🏢 Marriott International
📍 Kerala