Maersk is a global leader in integrated logistics and have been industry pioneers for over a century Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve With over 100 000 employees across 130 countries we work together to shape the future of global trade and logistics Join us as we harness cutting-edge technologies and unlock opportunities on a global scale Together let s sail towards a brighter more sustainable future with Maersk What we offer Impact Your work will directly contribute to the success of our global operations Opportunity Maersk provides ample opportunities for growth and development both professionally and personally Innovation Join a forward-thinking team that embraces innovation and cutting-edge technologies Global Exposure Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices Work-Life Balance We value work-life balance and offer versatile working arrangements to support our employees Job Role - Customer Experience Stream Focuses on post-onboarding customer support within Maersk Key activities include managing customer interactions across channels handling cases and overseeing customer onboarding and relationship management Bengali Speaking Customer Agent supporting Bangladesh region Administrative Stream Involves support roles that handle technical administrative or operational tasks Spans from entry-level to experienced roles requiring skills for standardized and specialized work to support operations At the senior end individuals work independently applying established standards but occasionally adjusting processes to resolve issues Typical work includes tasks of limited scope complexity with independent judgment within set boundaries under supervision Candidate should speak Bengali fluently The roles require foundational knowledge at the time of hiring Individuals generally rely on standardized methods but may escalate non-standard issues The position favors candidates with job-specific training and on-the-job experience within a defined discipline Requirements Any Graduate with 2 years of experience in Customer service Bengali speaking mandatory Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements We are happy to support your need for any adjustments during the application and hiring process If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing accommodationrequests maersk com

📌 Process Expert (Maharashtra)
🏢 Maersk
📍 Maharashtra