India - Bangalore Business Technology Full time Hybrid We are seeking a highly motivated and skilled Revenue Systems Support Engineer to join our Business Applications team This role is a unique blend of technical and Functional expertise and business partnership serving as a key support for our Revenue and AR business function The ideal candidate will be a techno-functional expert in Oracle Fusion Cloud with a deep understanding in Subscription Management Revenue Management including ASC 606 IFRS 15 compliance and Accounts Receivable AR modules This position goes beyond traditional support You will help with system improvements making processes better and finding smart technology solutions You will use your understanding of Oracle Fusion to turn business needs into scalable technology solutions making sure our revenue finance systems work well can grow and fit with our changing business Key Responsibilities Strategic and Technical Leadership Act as the primary support expert for Oracle Fusion Subscription Management Revenue Management and Accounts Receivable modules Own the end-to-end support and upgrade lifecycle for these critical financial systems ensuring high availability optimal performance and data integrity Collaborate with business stakeholders and the biztech team to analyze the issue identify pain points and provide technology solutions Translate support needs into appropriate functional and technical design documents for enhancements new feature implementation and defect resolutions Ensure excellent communication with US EMEA and APAC business and BizTech teams Operations and Support Excellence Provide a high quality production support troubleshooting and issue resolution for Oracle Fusion and its integrated boundary systems Conduct root cause analysis for system issues defects implementing permanent solutions to prevent recurrence Manage application configurations including new setup and modifications to support changes Perform testing including unit integration and user acceptance testing for issues defects recent features patches and integrations Contribute in code reviews release planning and deployment Cross-Functional Collaboration and Innovation Partner closely with cross-functional IT groups e g development integrations security to deliver solutions in a global fast-paced team environment Maintain clear and effective communication on support issues tickets enhancements Stay abreast of new features and updates in Oracle Fusion Cloud evaluating their potential to improve business processes and recommending adoption where appropriate Support automation opportunities using tools like Oracle Process Automation or third-party RPA solutions to streamline manual tasks Use GenAI GPT to simplify work in Revenue support Required Qualifications Minimum of 6 years of combined techno-functional experience in supporting and implementing enterprise-level financial systems Demonstrable expertise in Oracle Fusion Cloud with a specific focus on the following modules Subscription Management Experience with setup APIs groovy scripts Revenue Management RMCS Experience with setup knowledge of ASC 606 IFRS 15 standards revenue recognition rules and contract management Accounts Receivable AR Experience with setup with invoicing collections and cash management Proficiency in creating medium-complex reports and dashboards using Oracle BI Publisher and Financial Reporting Studio FRS Strong technical skills including proficiency in SQL PL SQL and knowledge of Oracle Fusion APIs for integrations Strong understanding of the end-to-end Order to Cash process and experience with other finance-related SaaS systems Experience in an Agile or iterative software development environment Knowledge of broader Oracle Fusion modules such as General Ledger GL Accounts Payable AP is a plus Interested in this position About Guidewire Guidewire is the platform P C insurers trust to engage innovate and grow efficiently We combine digital core analytics and AI to deliver our platform as a cloud service More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire As a partner to our customers we continually evolve to enable their success We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R D team and partner ecosystem in the industry Our Marketplace provides hundreds of applications that accelerate integration localization and innovation For more information please visit www guidewire com and follow us on Twitter Guidewire PandC Guidewire Software Inc is proud to be an equal opportunity and affirmative action employer We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability All offers are contingent upon passing a criminal history and other background checks where it s applicable to the position

📌 Revenue Systems Support Engineer (Karnataka)
🏢 Guidewire Software
📍 Karnataka