Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updated Excellent interpersonal communication skills High level of professionalism Must be available to work some holidays and weekends Solid problem solving abilities Job Type Full-time Pay 9 916 24 - 17 930 73 per month Benefits Provident Fund Language Hindi Preferred Work Location In person
📌 Bpo Call Centre - Fresher (New Delhi)
🏢 ADVANTAGE INFRABUILD
📍 New Delhi
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