Company Description About Freshworks Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives To create better experience for their customers and employees To help them grow Software is a choice that can make or break a business Create better or worse experiences Propel or throttle growth Business software has become a blocker instead of ways to get work done There s another option Freshworks With a fresh vision for how the world works At Freshworks we build uncomplicated service software that delivers exceptional customer and employee experiences Our enterprise-grade solutions are powerful yet easy to use and quick to deliver results Our people-first approach to AI eliminates friction making employees more effective and organizations more productive Over 72 000 companies including Bridgestone New Balance Nucor S P Global and Sony Music trust Freshworks customer experience CX and employee experience EX software to fuel customer loyalty and service efficiency And over 4 500 Freshworks employees make this possible all around the world Fresh vision Real impact Come build it with us Write scripts for automating DevOps tasks such as configuration management provisioning and deployments using Python Ruby or Go Integrate scripts with DevOps tools and pipelines Manage user accounts permissions and file systems Perform advanced Linux administration and shell scripting tasks Automate system administration tasks using shell scripts Design and implement CI CD pipelines for automating deployments and testing Utilize popular CI CD tools such as Jenkins and GitLab CI CD Integrate CI CD pipelines with version control systems and container orchestration platforms Set up and manage monitoring and logging solutions Use tools for collecting analyzing and visualizing application and infrastructure logs Troubleshoot issues based on monitoring and logging data Utilize Git for version control and collaboration Perform branching merging and conflict resolution using Git Set up and manage Git repositories Work effectively with developers operations teams and other stakeholders Document DevOps processes and procedures Troubleshoot complex DevOps issues Identify root causes of problems and implement solutions Qualifications Experience 4-6 years Advanced understanding of programming concepts data structures algorithms object-oriented programming In-depth knowledge of Linux administration and shell scripting Proficiency in using common Linux commands and tools for system administration Extensive experience with Git Proficiency in Git commands for branching merging and conflict resolution Expert knowledge of CI CD principles and best practices Proficiency in CI CD tools e g Jenkins GitLab CI CD Azure DevOps Pipelines Experience in setting up and managing monitoring and logging solutions Advanced communication and collaboration skills Advanced problem-solving and analytical skills Knowledge of RDBMS like MySQL PostgreSQL Expertise in database design normalization and optimization Strong understanding of SQL and proficiency in writing complex queries Experience in database administration tasks such as backup recovery security and performance tuning Extensive experience with Kubernetes environments Deep understanding of Kubernetes architecture and components Proficiency in using kubectl commands and managing Kubernetes resources Experience in setting up and managing Kubernetes clusters Experience with major cloud platforms e g AWS Azure GCP Familiarity with cloud-specific DevOps tools and services for deployments monitoring and scaling Additional Information Additional information At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work setting that advances the goals of our employees communities and the business At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business

📌 Senior Software Engineer - Site Reliability (Chennai)
🏢 FreshWorks
📍 Chennai