The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 4 serves as the liaison between operations staff relationship managers project managers custodians and clients The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes Responsibilities Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research Provide team assistance including serving as subject matter expert leading special projects training recent hires within work unit providing daily guidance to lower level employees and allocation of work as needed Conduct basic analysis and research as well as workflow management Support an expansive array of products and services Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact as needed Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 1-3 years of relevant experience Experience working in a business office or operational environment Proficient computer and math skills with a focus on complex databases and spreadsheets Demonstrates technical and administrative expertise Consistently demonstrates attention to detail Demonstrated knowledge of activities policies and procedures of a basic work area Education High School diploma or equivalent This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required - Job Family Group Operations - Core - Job Family Operations Support - Time Type Full time - Most Relevant Skills Please see the requirements listed above - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

📌 Ops Support Specialist (Tamil Nadu)
🏢 Citi
📍 Tamil Nadu