Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills Dynatrace APM JavaScript Good to have skills Microsoft System Center Operations Manager SCOM Minimum 7 5 year s of experience is required Educational Qualification 15 years full time education Summary We are seeking a skilled and proactive Dynatrace Monitoring Tools Lead to manage and support our Dynatrace SaaS environment develop monitoring solutions and automate tool processes using scripting and Infrastructure as Code IaC The ideal candidate will have hands-on experience with Dynatrace Grafana and Azure Additionally the role involves managing Dynatrace Monitoring as Code using Terraform and deploying it via Azure DevOps CI CD pipelines Must have Skills Dynatrace Terraform PowerShell JavaScript and Azure DevOps Secondary Skills Valuable to Have Splunk Grafana Azure AKS Roles Responsibilities - Dynatrace Installation and Configuration Demonstrate in-depth knowledge and hands-on experience in installing and configuring Dynatrace SaaS for monitoring and performance management - SaaS Capability Understanding Deep understanding of Dynatrace SaaS features modules and integrations to optimize monitoring and troubleshooting workflows - Troubleshooting and Issue Resolution Strong problem-solving skills with the ability to diagnose and resolve complex issues related to Dynatrace applications and infrastructure - Automation with PowerShell JavaScript and REST API Experience using Microsoft Windows PowerShell to automate tasks leveraging Dynatrace REST APIs for streamlined operations - Cloud Platform Knowledge Familiarity with cloud technologies such as Azure Azure Monitor Azure Monitor Logs and Microsoft cloud environments to enhance monitoring capabilities within Dynatrace - CI CD Pipeline Integration Practical knowledge of Azure DevOps including hands-on experience in creating Azure CI CD pipelines and managing source code using Git or Azure Repos - Terraform Knowledge Familiarity with Terraform to manage the Dynatrace Monitoring as a code and ability to write new Terraform modules to configure Dynatrace configuration as a code - Azure PAAS It s good to have working knowledge of Azure Logic App to support the automation workflow Professional Technical Skills - Strong knowledge and hands-on experience with Dynatrace SaaS installation configuration and maintenance - Proven ability to troubleshoot complex technical issues in cloud-based environments - Experience automating tasks using PowerShell and REST APIs - Solid understanding of cloud platforms specifically Azure - Knowledge of Azure DevOps CI CD processes and Git or Azure Repos for source code management Additional Information - Azure certification or relevant Dynatrace certifications - Experience with application performance monitoring APM tools and log aggregation This role offers an exciting opportunity to work with cutting-edge cloud technologies and optimize monitoring solutions for mission-critical applications and services 15 years full time education

📌 Infra Tech Support Practitioner (Haryana)
🏢 Accenture
📍 Haryana