Customer Service Executiver(opportunities For Fresers) (Karnataka)

Customer Service Executiver(opportunities For Fresers) (Karnataka)

31 Jul
|
U2O3 Infotech
|
Karnataka

31 Jul

U2O3 Infotech

Karnataka

Any Interested candidates are welcome for WALK IN DRIVE from 28-JULY-2025 TO 31-JULY-2025 Role Customer Service Executive Experience-0-1 Year Location Bangalore WFO Department Customer Support Technical Operations Freshers are eligible to apply VENUE DETAILS 2nd Floor Aman Avenue 471 opp to BMTC Depot 6th Block Koramangala Bengaluru Karnataka 560095 JOB DESCRIPTION JOB DESCRIPTION We are hiring customer service professionals to join our international support team providing voice and non-voice assistance to global clients The role involves handling customer queries resolving technical issues and ensuring high-quality support across multiple communication channels Candidates must be flexible with rotational shifts and weekly offs and have a foundational understanding of technical operations Windows OS Microsoft applications and basic Excel Qualifications and Skills Education Any graduate or diploma holder preferred IT or technical background Experience 0-1 years in international customer support voice non-voice freshers with good communication are welcome Key Roles and Responsibilities Handle international customer queries via voice inbound outbound calls email and chat Provide first-level technical support for basic hardware software application and connectivity issues Troubleshoot issues related to Windows operations Microsoft Office tools Word Excel Outlook and other client-specific applications Log customer interactions accurately in the ticketing system or CRM platform Work collaboratively with internal technical teams to escalate unresolved issues Deliver timely accurate and customer-friendly solutions while maintaining skilled communication standards Adhere to rotational shifts and weekly rotational offs as per business requirements Follow established SOPs security policies and quality standards Maintain high levels of customer satisfaction and first-contact resolution FCR Support continuous improvement by providing feedback on process gaps and recurring technical issues How to Apply Interested candidates should submit their resume and a cover letter outlining their experience and suitability for the role to ashwini zerozilla com or call 91 (phone hidden) Job Category Customer executiveFreshers Job Type Full Time Job Location Bangalore

📌 Customer Service Executiver(opportunities For Fresers) (Karnataka)
🏢 U2O3 Infotech
📍 Karnataka

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