Job Title Front Office ExecutiveOrganization The One SchoolLocation Kondapur HyderabadReporting To PrincipalRole Summary The Front Office Executive is the first point of contact for parents visitors staff and external stakeholders at The One School This role is critical in creating a warm professional and child-friendly workplace while ensuring smooth front office operations accurate communication and efficient administrative support aligned with the schools values and culture Key Responsibilities Reception Visitor Management - Welcome parents students visitors and vendors with warmth and professionalism - Manage the front desk handle walk-ins and ensure visitors follow school safety and security protocols - Maintain visitor logs and issue access passes as required Communication Coordination - Attend and respond to incoming calls emails and inquiries promptly and courteously - Provide accurate information about school programs the admissions process events and policies - Coordinate communication between parents teachers leadership and support staff Admissions Parent Support - Support the admissions team by handling initial parent inquiries and scheduling campus visits Maintain admissions enquiry records and follow up as required - Assist parents with forms documentation and general guidance Administrative Front Office Operations - Maintain records files and front office documentation physical and digital - Support school events meetings and parent interactions as required - Coordinate courier services mail and deliveries - Ensure the reception area is well-maintained organized and presentable at all times Data Systems - Update and manage basic student parent and visitor data in school systems - Prepare simple reports related to front office operations when required Compliance School Culture - Adhere to school policies child safety norms and confidentiality standards - Represent The One Schools ethos professionalism and commitment to excellence in every interaction Required Qualifications Skills Graduate in any discipline preferred - 24 years of experience in a front office reception or customer-facing role school experience preferred - Excellent verbal and written communication skills in English additional languages are an advantage - Strong interpersonal skills with a calm empathetic and professional demeanour - Proficiency in MS Office Google Workspace and basic data systems - Ability to multitask prioritize and manage time effectively ref updazz com

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