Description Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client s logistics challenges Essential Job Functions Strategic Planning Developing and implementing strategic goals and objectives aligned with the organization s overall strategy Develop and execute the national contract logistics and warehousing strategy in line with Crane Worldwide Logistics growth objectives in India Design and implement scalable compliant and cost-effective warehouse and distribution solutions aligned with customer contracts and service offerings Lead new site start-ups expansions transitions and transformations across India including automation and technology enablement where appropriate Partner with Commercial Solutions Design and Operations teams to support tenders RFQs and new business implementations Project Portfolio Management Overseeing the selection prioritization and management of projects within the organization s portfolio This includes evaluating project proposals monitoring project progress and ensuring projects are aligned with business objectives Project Governance Establishing and enforcing project management standards methodologies and best practices across the organization This involves defining project management processes templates and tools as well as providing guidance and support to local team Resource Management Optimizing the allocation and utilization of resources both human and financial across projects This includes assessing resource requirements identifying skill gaps and facilitating resource sharing and capacity planning Performance Monitoring and Reporting Tracking and analyzing project performance metrics to ensure projects are on track and delivering expected outcomes This involves generating regular reports and dashboards for stakeholders highlighting key performance indicators and areas of concern Risk Management Identifying assessing and mitigating project risks This includes developing risk management strategies Operations Management Provide overall leadership and governance for day-to-day warehouse operations including storage value-added services transportation coordination and last-mile interfaces where applicable Ensure delivery against contractual KPIs SLAs productivity targets and customer service metrics Drive process standardisation SOP governance and continuous improvement using Lean Kaizen Six Sigma or similar methodologies Ensure full compliance with statutory regulatory safety and security requirements including ISO standards TAPA customer compliance frameworks and local labour laws Client Relationship Management Act as the senior escalation point and executive sponsor for key national and strategic contract logistics customers Build robust long-term client partnerships through proactive engagement governance forums and performance reviews Lead quarterly and annual business reviews QBRs ABRs ensuring transparent reporting issue resolution and continuous value delivery Collaborate with Sales and Account Management teams to support contract renewals upsell opportunities and service enhancements Financial Commercial Management Own the financial performance of national contract logistics operations including revenue cost control margin improvement and EBITDA delivery Prepare and manage annual budgets forecasts and long-range plans for contract logistics operations Monitor cost-to-serve labour productivity space utilisation and operational efficiency across all sites Ensure strong governance over capex proposals investment cases and return-on-investment ROI for warehouse infrastructure and automation projects Other skills abilities Demonstrated experience of managing complex multi-functional projects across a Regional Enterprise Experience in GDP Warehousing and knowledge of GDP Regulations is desirable for this role Experience in Managing Complex CL Implementations across the India Sub-Continent Region Good knowledge and understanding of IT specifically WMS Experience in LEAN Six Sigma and Continuous Improvement is desirable Strong verbal and written communication skills Good negotiation and interpersonal skills Excellent planning time management collaboration decision making organization and presentation skills Demonstrable skills in coaching motivating team building and training Ability to develop and document processes and procedures Ability to handle multitasking and work under pressure to meet deadlines Education and Experience Minimum 12-15 years experience in contract logistics warehousing or supply chain operations with senior leadership responsibility at a national or multi-site level Proven track record managing large-scale warehouse operations across multiple locations in India Strong experience in P L ownership budgeting and commercial performance management Demonstrated success in client management contract governance and operational transformations Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this position They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed Education Bachelors Experience 12 years Minimum 12-15 years experience in contract logistics warehousing or supply chain operations with senior leadership responsibility at a national or multi-site level

📌 National Contract Logistics Manager (Mumbai)
🏢 Crane Worldwide Logistics
📍 Mumbai