Urgent Opening Post - Sales Support Executive Qualification - Graduation Experience - 2-5 yrs Work Location - Chakan MIDC Phase -2 Share resume on - recruiting fristam in OR Contact - (phone hidden) Job Overview We are seeking a proactive and customer-focused Customer Relationship Executive Manager to join our Sales Customer Support team The ideal candidate will be responsible for maintaining strong customer relationships coordinating between internal teams and clients and ensuring smooth order processing timely communication and post-sales support Key Responsibilities Share product quotations with customers based on inquiries or specific requirements Act as a primary point of contact for customer coordination related to orders services and updates Ensure timely follow-ups for payment collections as per agreed timelines Handle service call requests and provide resolutions escalating to the concerned team when necessary Collect and record feedback from customers after deliveries or services to ensure satisfaction Bridge communication between the Sales Team and Customers facilitating smooth interaction and query resolution Coordinate with dispatch and logistics teams to track order movement and provide accurate delivery timelines to customers Maintain detailed documentation of communications transactions feedback and payment status Provide post-sales support and work towards building long-term relationships with clients Key Skills Competencies Excellent communication and interpersonal skills Strong organizational skills and ability to multitask Time management and follow-up discipline Proficiency in MS Office Excel Word Outlook Basic knowledge of sales processes and CRM systems Ability to remain composed under pressure and handle client issues professionally Job Types Full time Permanent Pay 21 905 31 - 35 369 37 per month Advantages Food provided Health insurance Provident Fund Compensation Package Yearly bonus Schedule Day shift