Overview We are seeking a highly skilled ServiceNow Custom App HRSD ITSM senior developer to join our team The ideal candidate will have a proven track record of delivering successful ServiceNow projects with a focus on Custom Applications and HRSD ITSM modules in ServiceNow The candidate will be responsible for leading the implementation and customization of ServiceNow solutions for custom scoped applications as well as providing technical guidance and support to junior team members Role and Responsibilities Requirement Analysis Analyzing business requirements and translating them into technical solutions within the ServiceNow platform Platform Development Developing and customizing ServiceNow applications modules and components using various development techniques such as scripting JavaScript GlideScript UI Policies UI Actions Business Rules and Workflows Flows Integration Development Designing developing and maintaining integrations between ServiceNow and other enterprise systems using REST SOAP MID Server and other integration methods Customization and Configuration Configuring and customizing ServiceNow modules and applications to meet business needs including custom UI design form configuration and data model customization ServiceNow Administration Administering and maintaining ServiceNow instances including instance setup configuration user management security controls and performance tuning Platform Upgrades and Patching Planning and executing ServiceNow platform upgrades applying patches and ensuring compatibility with existing customizations and integrations Problem Resolution Troubleshooting and resolving technical issues and incidents related to ServiceNow platform functionality configuration and integration Continuous Improvement Staying updated with ServiceNow platform updates new features and best practices to continuously improve development processes and deliverables Collaboration and Communication Collaborating with stakeholders including business users project managers system administrators and other developers to gather requirements provide updates and ensure alignment with business objectives Mentorship and Leadership Providing guidance and mentorship to junior developers sharing knowledge and best practices and participating in knowledge-sharing activities within the team and the broader organization Our purpose Deloitte s purpose is to make an impact that matters for our people clients and communities At Deloitte purpose is synonymous with how we work every day It defines who we are Our purpose comes through in our work with clients that enables impact and value in their organizations as well as through our own investments commitments and actions across areas that help drive positive outcomes for our communities Our people and culture Our inclusive culture empowers our people to be who they are contribute their unique perspectives and make a difference individually and collectively It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients most complex challenges This makes Deloitte one of the most rewarding places to work Professional development At Deloitte professionals have the opportunity to work with some of the best and discover what works best for them Here we prioritize professional growth offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills Our state-of-the-art DU The Leadership Center in India located in Hyderabad represents a tangible symbol of our commitment to the holistic growth and development of our people Explore DU The Leadership Center in India Benefits to help you thrive At Deloitte we know that great people make a outstanding organization Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally physically and financially and live their purpose To support our professionals and their loved ones we offer a broad range of benefits Eligibility requirements may be based on role tenure type of employment and or other criteria Learn more about what working at Deloitte can mean for you Recruiting tips From developing a stand out resume to putting your best foot forward in the interview we want you to feel prepared and confident as you explore opportunities at Deloitte Check out recruiting tips from Deloitte recruiters Requisition code 306939