Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day Perks Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is 16 15 and then regular pay rate is 17 50 hr Monday- Friday availability to work between 8 am- 6 pm 8 hours shift with 1hr break About the Benefits Administration Services Associate III role As a member of the Benefits call center team you will help people every day by taking calls and actively listening while discussing retirement and survivor benefits You will manage a steady volume of incoming customer calls while navigating through multiple systems Our call center associates are members of a supportive team Your excellent customer service and communication skills will help us create positive experiences for our customers and clients Your punctuality and dependability are key to our client s success Requirements We re looking for people with a passion for customer service natural empathy and the determination to deliver a comprehensive resolution To be successful in this role you will have Required experience working a caseload or working with retirement benefits pension 401K Experience in high-volume calls Excellent communication skills MS Office proficiency Word and Excel intermediate level Great problem-solving skills Ability to effectively multi-task High school diploma GED Ability to complete a mandatory paid training program Below is what you ll need to do to be considered for this position It will take less than 20 minutes and includes everything required at this stage Apply to the role and provide your basic profile information 2 minutes Answer prescreening questions to be sure you meet the minimum requirements for the role 3 minutes If you qualify for the role a recruiter will reach out to discuss the opportunity We are currently NOT hiring in the following geographies States AK CA CT HI MA IL MT NY Metro Areas MN- Minneapolis IL- Chicago NY- New York City OR- Portland MD- Montgomery County WA- Seattle Washington DC CO- Denver Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business needs may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation and or sick time The estimated salary range for this role is 17 50 hr Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military veteran status citizenship status basis of genetic information or any other group protected by law People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by submitting their request through this form that must be downloaded click here to access or download the form Complete the form and then email it as an attachment to FTADAAA conduent com You may also click here to access Conduent s ADAAA Accommodation Policy At Conduent we value the health and safety of our associates their families and our community For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible Providing this information is a requirement of your employment at Conduent